Returns & Exchanges
At Emmo, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel in its original condition. If your fit isn't perfect, we are here to help you find the right style or process a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the original tags on the garments and secure them in the original packaging or a sturdy mailing bag to ensure safe transit.
- 3.Attach the Label
Download and print your pre-paid shipping label from the portal, then affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Drop your package at any authorized courier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.